Responsible gambling

We take the issue of responsible gambling very seriously at Cold Lake Casino. We want to make sure that all our players have a safe and enjoyable gaming experience.

If you feel like your gaming habits are becoming a problem, we encourage you to seek help immediately. We have a range of tools and resources available to support you in managing your play:

• Deposit limits: You can set daily, weekly, or monthly deposit limits on your account.
• Loss limits: Similar to deposit limits, you can set loss limits for each session or over a longer period.
• Time-outs: Take a break from gaming with our time-out feature. Choose from short breaks (24 hours) to longer ones (6 weeks).
• Self-exclusion: If you need to take a step back from gaming altogether, we offer long-term self-exclusion options of 6 months, 1 year, or 5 years.

Remember, responsible gaming is about making choices that work for you. We're here to support you every step of the way.

In addition to our in-game tools, we also provide links to reputable organizations that can help with problem gambling:

• Canadian Centre on Substance Use and Addiction (CCSA)
• Problem Gambling Institute of Ontario (PGIO)

If you or someone you know is struggling with problem gaming habits, don't hesitate to reach out for support. We're here to listen and offer guidance.

At Cold Lake Casino, we prioritize the well-being of our players above all else. Let's enjoy responsible gaming together!